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Structural Maintenance

Skilled Maintenance Craftsman, based from Brookwood, Surrey (United Kingdom and Northern Area)

The Commonwealth War Graves Commission is the international organisation responsible for preserving the many cemeteries and memorials that commemorate the sacrifices made by the Commonwealth forces in the two World Wars.  Our work extends across 150 countries around the world. Our United Kingdom and Northern Area (UKNA) commemorates 310,000 casualties, in over 13,000 locations throughout the UK, Republic of Ireland, Gibraltar, Scandinavia, Iceland and the Faroe Islands. Of these 134,456 are on ten major memorials located throughout the UK.

We are currently recruiting for a Skilled Maintenance Craftsman (SMC) to join our UKNA  Works Team. This is a hands on role which involves assisting with the structural and horticultural maintenance of war graves and memorials and any associated maintenance and administrative duties. Working individually or as part of a small team, depending on operational requirements, you will be based from Brookwood Military Cemetery in Surrey. However, this is a highly mobile role supporting our Regional Teams around the UK and occasionally in Ireland or abroad. As such it will require regular travel as well as stays away from home.

Requirements for this role:

• A full manual car driving licence and ability to travel widely throughout the region including regular overnight stays
• Able to follow manual handling principles and knowledge of lone worker policies. In addition some knowledge of general building practices would be desirable
• A commitment to excellence in service delivery
• Effective communication and listening skills and computer literacy
• Organisational and time management ability
• Pesticides Certification (PA1/PA6), along with NAMM Membership is required for this role. However the Commission will provide you with the necessary support and training to gain these if required

In return we offer a competitive remuneration and benefits package including generous holiday entitlement and a group pension plan. This post attracts a basic salary of £19,290 p.a. and additional allowances of £2,826 p.a. 

To apply for this opportunity to join our UKNA Works Team please send a copy of your CV and a short covering letter detailing your experience and what you can bring to the role to

A full job description can be found here and for the fact sheet please click here.

The closing date for applications is Friday 4th November at 9 a.m. It is anticipated that interviews will take place on 10/11th November at Brookwood, Surrey.

Director of Works, Maidenhead


With an unmatched global estate of cemeteries and memorials, the Commonwealth War Graves Commission reaches its centenary in 2017. As guardians of such a unique heritage, many designed by some of the most eminent architects of the day, we require an individual to lead our efforts ensuring these locations are appropriately managed and maintained for future generations. With a more explicitly conservation minded approach, the Commission has embarked upon a programme of surveying and planning and the role of Director of Works is to lead this strategy.

Based in Maidenhead, with extensive overseas travel, the role is suited to someone with a technical background in a buildings-related discipline and experience of working with historic buildings or estates. A deep understanding of conservation philosophy and practice is essential.

We are looking for a self-starter, who acts with integrity and has high ethical standards, and who can take the initiative in prioritising workloads and meeting deadlines. Resilient and flexible , even when under pressure , the successful candidate will be results driven and adept at taking responsibility for planning and organising of tasks, whilst making a positive impression.

Key responsibilities include:

  • Set professional standards and service level agreements with stakeholders for the Works department
  • Develop and uphold the Commission’s structural policies and procedures
  • Oversee and implement new Structural Condition Surveys in all 2,500 constructed war cemeteries and memorials with associated software
  • Implement the Commission’s Heritage Strategy and manage creation of Conservation Management Plans and Statements etc.
  • Ensure Commission’s Headstone management programme is appropriate and understood
  • Ensure that performance against the structural standards is monitored and managed, that good practice is identified and implemented across the organisation that there are exceptions procedures for non-compliance and appropriate audit processes.
  • Develop and maintain programmes of inspection ensuring universal compliance to the Commission’s “structural” system of operation, methods of work and quality.
  • Establish, and regularly review, the criteria for measuring the effectiveness of contract procedures throughout Areas and Agencies.
  • Monitor the effectiveness of maintenance programmes, assessing the value of new technology, products and equipment.
  • Determine, direct and monitor trials and research programmes.
  • Prepare of business cases to support major investment decisions.
  • Lead the Works department, providing professional leadership and support to the Works staff and Areas
  • Lead and oversee arrangements for the professional development and recruitment of staff, ensuring the standards and effectiveness of the modular training programmes is maintained.
  • Set and delegate the performance standards required of staff, identify staff development needs, ensure that staff members receive training and coaching required, oversee the effective operation of the Professional Development Programme.
  • Lead and oversee department project work
  • Technical oversight of key projects around the world
  • Support the Director of Operations with the preparation of quarterly management meeting papers
  • Manage department expenditure and support the preparation of annual estimates


Knowledge & qualifications/experience required

 Educated to degree level (or equivalent) in a relevant discipline such as architecture or building surveying. (essential)

  • Recognised technical qualification (i.e. RICS, RIBA) (desirable)
  • Experience of working in the conservation or heritage sector, with a sound understanding of conservation philosophy and practice (essential)
  • Experience of managing and developing a high profile estate (essential) 


Salary starts at £48,000 with excellent Group Pension Plan, generous annual leave and childcare voucher scheme.

 A full job description can be found here and for the fact sheet please click here.

To apply for this challenging and exciting role  please send your application letter, stating what you feel you could bring to the post , together with your CV to

The closing date is 26th October  2016 at 9 a.m. and interviews will be held in Maidenhead  in early November.