You are here:HomeAbout UsCommon Questions Common Questions We don't always have the answer to your query or hold the information you need but we will try to direct you to someone who can help. How do I find out about medals or awards a casualty may have received? I wish to lay a floral tribute How do I organise a visit to a cemetery or memorial? How can I find out more about a local War Memorial? How do I obtain a Service Record? How do I obtain a Birth, Death or Marriage certificate? How can I assist in cleaning a headstone? Fast Facts Click here if you are looking for Fast Facts about our history and what we do.