The CWGC Experience

An extraordinary organisation, an extraordinary experience

Reopening the CWGC Experience

We are pleased to announce, in accordance with the latest French government advice, that our award-winning visitor centre, the CWGC Experience, will reopen to the public on Monday 29 June.

The health and safety of our visitors and staff is our number one priority. We have therefore, introduced several measures that we would ask all visitors to observe:

We are limiting the maximum number of visitors at any one time to 50 people. As such, pre-booking is recommended for groups of more than 12 people. You can contact our friendly staff at the centre on cwgcexperience@cwgc.org or 00 33 (0)3 21 21 52 75.

A one-way system is in place and visitors are asked to observe strict social distancing of 2 metres.

The wearing of a facemask is mandatory (except for children under 11 years old).

Sanitising gel will be available at the entrance and in the centre and preventive measures to disinfect surfaces and equipment in the Centre will be carried out regularly.

What is the CWGC Experience?

The CWGC Experience is a unique new visitor attraction that shines a light on the work of the remarkable organisation at the heart of remembrance of the war dead. For the first time, visitors will be able to take a look behind-the-scenes at the work that is needed to commemorate the 1.7 million Commonwealth casualties from the First and Second World Wars.

Our free audio guide will walk you through each aspect of the work we do: from the story of how we still recover and rebury the dead today, to the skilled artisan craftsmen at work maintaining the world's most impressive and recognisable monuments and memorials, a trip to the battlefields of the Western Front is not complete without a visit to the CWGC Experience.

The CWGC Experience was awarded the Best Tourism Project in Europe at the 2019 British Guild of Travel Writers’ International Tourism Awards. The BGTW is a community of accredited writers, photographers and broadcasters and the trusted body for independent editorial comment and expert content on worldwide travel.

WHAT WILL I SEE AT THE CWGC EXPERIENCE?

UPCOMING EVENTS

Due to precautionary measures against Covid-19, all events are postponed until further notice. If you have a question or if you made a reservation, don't hesitate to contact The CWGC Experience team at cwgcexperience@cwgc.org

Download our events programme:

Our events programme is available to download in English and French:

Download in English Download in French

RECOVERY AND REBURIAL

There are, on average, 40 discoveries of World War remains every year. This is one of the most vital areas of our work, and one of the most interesting. Our staff in France play an integral role in the recovery process, now you can see how it happens.

MAINTENANCE TEAMS

Managing 23,000 sites worldwide requires a large, dedicated maintenance team. You’ll see some of the work our teams do on a daily basis and learn about some of the challenges they face day-to-day.

MASONS, CARPENTERS AND BLACKSMITHS

Between headstones, monuments, and memorials, the CWGC relies on a highly skilled team to produce the iconic sights you see at our cemeteries. Now you can get a first-hand look at some of our master craftsmen at work.

Explore nearby

Located in the heart of the battlefields of the First World War, The CWGC Experience is an easy drive away from some of the most recognisable locations on the Western Front.

Download our map and visit some of the key cemeteries and memorials in France.

View our map

Visitor Information

Opening times and facilities

We're open from Monday to Friday, 9 am to 4 pm.

We're closed at weekends, on French public holidays (12 July; 15 and 16 August & 1 November 2019) and during December and January for maintenance - the final day of operations will be Friday 29 November 2019.

Facilities

Toilets, a gift shop and vending machines are available at the centre

Accessibility

We are committed to providing an accessible attraction, and we strive to ensure that visitors with disabilities can enjoy as much of our centre as possible.

If you have any questions, or to arrange any additional support for your visit please contact us at cwgcexperience@cwgc.org or call us on +33 (0)3 21 21 52 75.

Assistance dogs are welcome.

Parking

Entry to the CWGC Experience is free and free parking is provided for all vehicles with fewer than 12 seats.

We have limited parking for larger vehicles and 12 seaters and above must book in advance of their visit. Please click here for more information.

A parking fee applies for larger vehicles.

Are you planning to visit as part of a group? All coach bookings must be made in advance of your visit.

Book here

Find The CWGC Experience

Getting here and coach bookings

The CWGC Experience is located just south of Arras in the heart of the First World War battlefields. The centre is only an hour from the channel ports and is easily reached by car (public parking is available on site). There are good rail links to Arras. Our address is:

The Commonwealth War Graves Commission

5-7 rue Angele Richard

62217 Beaurains

France

You can get to us:

By car

From Lille or Paris: direct access from the A1 motorway (exit 15) on to the D939.

From Calais: take the A26 to Saint-Quentin. Exit 7 to Arras-Centre on to the D917.

By train

Eurostar from London to Lille with good connections from Lille to Arras. TGV from Paris to Arras.

By ferry/channel tunnel

Ferry services to Calais, Le Shuttle service to Calais.

By air

Lille airport in Lesquin or Charles de Gaulle airport, Paris.