Volunteering with CWGC

read on to see how you can support us

On this page you will find details of all of our current volunteering opportunities. Please remember that some of these roles are area specific so don’t be too disappointed if the one you’re interested in is not operating in your area at this time. There are always more opportunities coming up – so keep checking this page for updates.

If you are interested in one of the volunteering opportunities then simply click on the link to find out more about it. The role profile provides an outline of the role and what you will be doing. You will be able to select multiple roles when you apply and you will be considered separately for each one.

Every application is carefully considered and you will be kept informed of its progress at every stage.

Please be aware that some roles listed may only be available in specific locations within the UK. Availability details will be listed under the relevant roles below. Availability is subject to change, so please check back regularly for updates. 

Download our volunteer strategy

Our volunteer strategy covers everything you need to know about volunteering with us, our commitments, expectations and an overview of our volunteer roles. 

Click here to download

Our current available roles are:

Please see the list of available roles below. If you do not see your preferred role in the list below, that means we are not currently looking for new volunteers in those positions. Please consider one of our other roles or check back again soon to see if any other roles are available. 

Eyes On, Hands On

This project is funded by Annington Homes and enables those with an interest in our work to act as our eyes in their local area. Volunteers feedback information about the condition of war graves so our resources are best directed to headstones that need our attention. Volunteers will be able to visit local war grave sites in their area, to conduct inspections and play a vital role in helping us to maintain UK war graves.

To take into account social distancing rules some aspects of the project have had to be scaled back and we are currently focusing on the Eyes On element of our project.


Please note: we have currently paused applications in our South East 1 region and Greater London for the Eyes On, Hands On Project. This pause will be temporary and we look forward to welcoming applications in these areas in the future. Please check back at a later date or watch out for updates on social media.

The position of volunteer coordinator in the East region (covering Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Lincolnshire, Norfolk, Northamptonshire, Nottinghamshire and Suffolk) is currently in vacancy. If you wish to apply to volunteer for this area, please be aware that there may be a delay while we recruit new coordinators before you are able to start volunteering. If you apply to volunteer now, we will continue to keep your application on record and contact you once we have coordinators in place.

Thank you for your patience. We apologise again for this delay but hope that you understand the reasons for it. If you have any questions, please don’t hesitate to contact us at eyesonhandson@cwgc.org. We look forward to welcoming you onto the project in the coming months.

Eyes On, Hands On Volunteers

Commonwealth War Graves Commission Eyes On, Hands On Volunteer Role Profile

Thank you for volunteering for the Eyes On, Hands On Project (EOHO). Your help will make a real difference to our work in maintaining the graves of the service men and women who died during WWI and WWII and who are buried in the UK.

Project Description - Why do we need Volunteers?

There are thousands of CWGC graves scattered throughout the UK, primarily in local churchyards. Many of these sites have a single or a small cluster of graves (we call these ‘scattered graves’). We currently inspect these scattered graves on a rolling basis every 2 to 5 years. The Project was conceived to help ensure that scattered graves are inspected more frequently and where needed, receive attention.

About the role – What We Will Ask You To Do?

The role undertaken by our EOHO volunteers encompasses two broad activity streams, as outlined below.

‘Eyes On’ Activities

If you can spare just a few hours a month, then we will ask you to:

  • Visit graves in your local area. The number will depend on your location and time commitment. We will provide you with the information you require to locate the graves.
    • The frequency of visit is not prescriptive; once every few months is more than sufficient.
  • Take a photograph of each grave visited, and then report these photographs to us with any remarks you might have about its condition. This is done on-line.
  • Maintain regular contact with your regional project co-ordinator who will contact you when you sign up for this Project.

‘Hands On’ Activities

For volunteers who want to do more, then we will train you in simple additional tasks that are intended to maintain the headstones in a satisfactory condition. By doing this you will release our highly skilled workmen to focus on the more complex headstone maintenance activities (such as re-engraving or stone repairs using specialist tools). However, you will need to commit to undertaking the following additional actions:

  • Attend Hands On training sessions in your area, run by the CWGC.
    • The training will focus on how to clean and brush headstones
  • Be prepared to then visit allocated sites, and clean headstones.
  • Take opportunities to work under CWGC supervision with fellow volunteers in group activities (cleaning parties at larger sites – up to 10 headstones).Ensure that you work to the terms and conditions of the Commission’s Lone Working policy.

What Skills Do You Need?

The skills needed for this role are not onerous:

  • You must have access to and be able to use a smart phone
  • You must have basic IT skills which include
  • being able to use and have access to the internet
  • being able to send and receive emails
  • being able to rename photo files

Role Development

As the project grows, there may be opportunities to become a volunteer group leader. This role will involve working with the local EOHO Coordinator to select and assess sites and leading group EOHO activities in your area. This role is subject to local conditions (volunteer numbers, distribution of sites etc), and discussions and decisions will happen at the Coordinator’s discretion.

Volunteer Guidance and CWGC’s Code of Conduct

The role is subject to the CWGC’s Volunteer Policy (which deals with issues such as Health and Safety, and Safeguarding) which will be sent out to you in due course and the CWGC’s Code of Conduct which is attached to this profile. We do not anticipate that a DBS check will be required for this role.

We are delighted that you would like to become a CWGC EOHO Volunteer. Volunteers are an essential and appreciated part of our organisation. Please note that the way CWGC paid staff and volunteers relate to the public is governed by a Code of Conduct. This outlines the need to act with decorum and respect any conventions associated with our sites. We have an experienced communications team who manage social media, queries from journalists and media organisations. Please ensure that should any such query arise you inform your EOHO Coordinator as soon as possible.

CWGC Code of Conduct

Honouring the fallen of the two World Wars is a privilege, and places us all in a position of considerable sensitivity and trust. This Code of Conduct is intended to provide a framework for everyone involved with Commonwealth War Graves, at every level. It sets the expectations we have of everyone, and of how we all work together. It is aimed at protecting the reputation of the organisation, and ensuring our important task of commemoration is never jeopardised by our own actions.


Whilst it is recognised that they all have other responsibilities, Commissioners, trustees, volunteers and staff must declare any conflicts, and should act solely in the interests of the Commission and/or the Foundation as they carry out their roles.


Commissioners, trustees, staff and volunteers must avoid placing themselves under any obligation to people or organisations that might try inappropriately to influence them in their work. They must not act or take decisions in order to gain financial or other material benefits for themselves, their family, or their friends, or for other organisations with which they are involved. They must declare and resolve any interests and relationships.  


Commissioner, trustees and staff must act and take decisions impartially, fairly and on merit, using the best evidence and without discrimination or bias. Staff must use the Commission’s procurement processes or approved suppliers to ensure that there is transparency in our contracting.


Commissioners, trustees and staff are accountable to the public, to regulators and to our member governments for their decisions and actions, and must submit themselves to the scrutiny necessary to ensure this. They must follow financial delegation schemes and all policies and procedures set down by the Commission.

Openness and honesty

Commissioners, trustees and staff should act in an open and transparent manner. Information should not be withheld from each other or from the public unless there are clear privacy or legal reasons for so doing. If they have concerns about the probity of any activity, they should raise them with a senior manager; the Commission has a whistleblowing policy to ensure anyone raising a concern is protected. Commissioners, trustees and staff should be truthful, and never withhold relevant information.

Authority and Empowerment

Every member of the organisation, from Commissioners to staff members, have job descriptions or terms of reference.  They must at all times act within them, and not exceed their authority or their delegated power or budget without approval.


Unless designated as a spokesperson for the Commission, Commissioners, Trustees, staff or volunteers should not engage with media organisations or journalists without the approval of the Head of Communications.  Social media use should be caveated that the views expressed are those of the individual, and not of the organisation; only authorised team members should respond on behalf of the Commission to social media approaches. Anyone asked to represent the Commission at an event should act with decorum and respect the conventions of the occasion.

Behaviours and values

The Commission has clearly articulated values of respect, excellence, teamwork, communication, professionalism and commitment, each of which has associated behaviours.  We want the Commission to be a happy, productive and inspiring place to work for all. Bullying, harassment and discrimination of any kind will not be tolerated, and our policies on these must be respected.  We should all acknowledge good behaviour and challenge and feel confident about reporting poor behaviour. Commissioners, Trustees and staff and volunteers must do nothing that could bring the Commission into disrepute.

Safety and safeguarding

Commissioners, Trustees, volunteers and staff all commit to operating safely. They will follow the Commission’s risk assessment and health and safety at work policies and processes and ensure they are aware of the safety of themselves and others at all times. They also commit to safeguarding young and vulnerable people.

How do I apply? 

Please read through your chosen role, our Volunteer Strategy and Volunteer Policy to familiarise yourself with the position and what we will be asking of you. Then, use the button below to access our Volunteer Signup portal and register you interest in a role. A member of our team will then be in touch with you to further discuss your application. 

Ready to volunteer?

Click here to access our volunteer portal and sign up

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